At minebet, your privacy matters as much as your gameplay. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold as a minebet player in the Philippines.
Six core principles that guide how minebet handles your personal information
minebet fully complies with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its implementing rules. Your personal data is processed lawfully, fairly, and transparently at all times.
Every data transmission between your device and the minebet platform is protected by industry-standard 256-bit SSL encryption. Your login credentials, payment details, and personal information are never transmitted in plain text.
minebet does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used solely to operate and improve the minebet platform and services.
minebet gives you meaningful control over your personal data. You can access, correct, update, or request deletion of your information at any time by contacting our support team or through your account settings.
minebet retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Data no longer needed is securely deleted or anonymized.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, minebet will notify the National Privacy Commission and affected players within the timeframes required by Philippine law.
Summary: This Privacy Policy describes how minebet ("minebet," "we," "us," or "our") collects, uses, stores, and protects the personal information of players and visitors ("you") who use the minebet platform at minebet.vip. By registering an account or using the minebet platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
minebet is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any good relationship — and that trust starts with being transparent about how we handle your information.
This Privacy Policy applies to all personal data collected through the minebet website at minebet.vip, our mobile-optimized platform, customer support channels, and any other services operated by minebet. It is intended to comply with the requirements of Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and its Implementing Rules and Regulations.
Please read this Privacy Policy carefully alongside our Terms & Conditions and Responsible Gaming Policy, which together govern your use of the minebet platform.
minebet acts as the personal information controller in respect of the personal data collected through the minebet platform. As the personal information controller, minebet determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data privacy laws.
minebet has appointed a Data Protection Officer (DPO) who is responsible for overseeing data protection strategy and implementation, and for ensuring compliance with the Data Privacy Act of 2012. You may contact the minebet DPO directly using the contact details provided in Section 15 of this Privacy Policy.
minebet collects the following categories of personal data from players and platform visitors:
Sensitive Personal Information: Where minebet collects sensitive personal information as defined under the Data Privacy Act of 2012 (such as government ID numbers), we apply heightened security measures and process such data only to the extent strictly necessary for identity verification and regulatory compliance purposes.
minebet collects personal data through the following means:
minebet uses your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your minebet player account, verifying your identity and age, and managing your account settings and preferences. |
| Transaction Processing | Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank; verifying payment methods; and maintaining accurate financial records. |
| Regulatory Compliance | Fulfilling obligations under Philippine anti-money laundering laws (RA 9160), the Data Privacy Act (RA 10173), and applicable gaming regulations administered by PAGCOR. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent activity, bonus abuse, money laundering, and other prohibited conduct on the minebet platform. |
| Customer Support | Responding to your inquiries, resolving disputes, and providing 24/7 assistance through live chat and email support channels. |
| Responsible Gaming | Monitoring gaming activity to identify problem gambling indicators; administering deposit limits, cooling-off periods, and self-exclusion requests. |
| Platform Improvement | Analyzing aggregated usage data to improve the minebet platform, optimize game offerings, and enhance the overall player experience. |
| Marketing Communications | Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. You may opt out at any time. |
minebet processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:
minebet does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
minebet engages trusted third-party service providers to assist in operating the platform, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, cloud hosting providers, and customer support technology providers. All service providers are contractually bound to process your data only on minebet's instructions and in compliance with applicable data privacy laws.
Certain game providers integrated into the minebet platform may receive limited technical data (such as session tokens and bet records) necessary to deliver their games. These providers do not receive your identity or financial information beyond what is technically required.
minebet may disclose your personal data to the Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or substantially all of minebet's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Privacy Policy. minebet will notify affected players of any such transfer in advance.
No Cross-Border Transfers Without Safeguards: minebet does not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place, consistent with the requirements of the Data Privacy Act of 2012 and the regulations of the National Privacy Commission.
minebet uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the minebet platform.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the minebet platform. Strictly necessary cookies cannot be disabled as they are essential for platform operation.
minebet retains your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
Upon expiry of the applicable retention period, minebet will securely delete or anonymize your personal data in a manner that prevents reconstruction or identification.
minebet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While minebet takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system is completely secure. You are responsible for keeping your minebet account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by minebet:
You have the right to be informed about how minebet collects, uses, and processes your personal data. This Privacy Policy fulfills that obligation.
You have the right to request a copy of the personal data minebet holds about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data minebet holds about you. You can update basic account information directly through your account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to minebet's legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your rights override those interests.
You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
If you believe minebet has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of the above rights, please contact the minebet Data Protection Officer using the details in Section 15. minebet will respond to all verified data subject requests within fifteen (15) business days of receipt.
The minebet platform is strictly intended for adults aged 21 years and above in accordance with Philippine law governing casino-style gambling. minebet does not knowingly collect personal data from individuals under the age of 21.
If minebet becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the minebet platform, please contact our support team immediately at the details provided in Section 15.
21+ Age Restriction: minebet employs age verification procedures during registration and KYC review to prevent underage access. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling platforms.
The minebet platform may contain links to third-party websites or services, such as game provider information pages or payment processor portals. minebet is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
The inclusion of any link on the minebet platform does not imply endorsement by minebet of the linked site or its content. minebet has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.
minebet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The most current version of this Privacy Policy will always be available at minebet.vip/privacy-policy.
The date of the most recent revision is indicated at the top of this page. Where minebet makes material changes to this Privacy Policy, we will notify registered players via email or through a prominent notice on the minebet platform prior to the changes taking effect. Your continued use of the minebet platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by minebet, please contact our Data Protection Officer or customer support team:
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government website.
Your data is protected, your privacy is respected, and your gaming experience is backed by 24/7 Filipino-speaking support. Join minebet today.
21+ For adults aged 21 and above only. Please gamble responsibly.